Terms & Conditions

Last updated: 28 July 2026

Welcome to Muala.

These Terms & Conditions govern your use of our website and the purchase of products from Muala. By accessing our website or placing an order, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. Company Information

Website: https://www.mualaskincare.com

Email: info@mualaskincare.com

2. Products

We strive to ensure that all product descriptions, images and prices are accurate.

However, colours may vary depending on your screen, and slight variations in packaging may occur.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing

All prices are displayed in Euros (€) and include VAT where applicable.

Shipping costs are calculated during checkout.

Prices may change without notice.

4. Orders

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to cancel or refuse any order where fraud or unauthorised activity is suspected.

5. Payments

We accept secure payments through trusted payment providers available during checkout.

Your payment information is processed securely and is never stored by Muala.

6. Shipping

Shipping times are estimates and may vary depending on destination.

Muala is not responsible for delays caused by customs, carriers or unforeseen circumstances.

7. Returns & Refunds

Please refer to our Shipping & Returns Policy for complete information regarding returns and refunds.

8. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Product descriptions

  • Graphics

  • Text

  • Branding

belongs to Muala and may not be copied or reproduced without written permission.

9. Limitation of Liability

Muala shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products, except where required by law.

10. Governing Law

These Terms & Conditions are governed by the laws of Portugal.

Any disputes shall be subject to the jurisdiction of the Portuguese courts.

11. Contact

Email: info@mualaskincare.com

Website: https://www.mualaskincare.com